Frequently Asked Questions (FAQs)
Find answers today from our Frequently Asked Questions. If you cannot find what you are looking for, Contact Us and we will get back to you as soon as possible.
RETURN POLICY |
Can I return a physical product that I no longer need or want?We are sorry you didn't enjoy your product. At this time, YourHijabiTeacher does not offer returns or refunds. However, we want to make things right by you. Reach out to us via email at yourhijabiteacher@gmail.com with the subject line "Product Concern" and your order number so we can make things right! |
Do you offer refunds if I no longer want a digital download I purchased?
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SHIPPING AND FULFILLMENT |
Where do you ship?Currently, YHT ships to the United States and Canada. Digital Download products may be purchased worldwide. |
Where are YHT physical products shipped from?YHT offers a variety of physical products. To minimize overproduction and the holding of stock, we have partnered with Printful, a print-on-demand shipment and fulfillment service. After an order comes in on yourhijabiteacher.com, the order information is sent out to Printful, who will print and ship the requested items. Candles, vinyl stickers, and educational toys are personally shipped from YourHijabiTeacher's base in Missouri, USA. |
PRODUCT INFORMATION |
I want a product and I don't see it here. Can you make it?We are so excited to hear your ideas and suggestions for new products! Fill out our "Product Suggestions" form and we will decide whether this is a product within our capacity. Even if we don't end up creating the product, you still earn bonus Hayaa Points just for the suggestion! |
HAYAA HOUSE (Loyalty) |
What is Hayaa House?Hayaa House is our loyalty program. There is absolutely no committment with this program and no regularly sent emails. This is our way to ensure your inbox does not get cluttered and you receive only what you need! Hayaa members can earn points as they purchase, leave reviews, or offer suggestions. There points can then be redeemed for % OFF any and all future purchases. All new members earn 50 bonus Hayaa points! Sign Up today! |
Why is it called Hayaa House?Hayaa refers to the modesty and humility that Muslims believe are an ainnate part of human nature. It is a virtue that we strive to protect and practice throughout all aspects of our lives. Hayaa can be shown through clothing, speech, mannerisms, and social impressions. Contrary to common belief, Hayaa is a practice for both men and women. For a woman, hijab is a methd for her to practice Hayaa through choice of clothing. I chose Hayaa House as the name for the loyalty program to appeal to anyone who may visit my site and want to join the program. May Allah swt give us the strength to continue practicing Hayaa with sincerity. |